Effective Date: July 27, 2026
Welcome to Miami Elite Transfers.
These Terms & Conditions ("Terms") govern the use of the website, reservation platform, and transportation services provided by Miami Elite Transfers ("Company," "we," "our," or "us"). By accessing our website, requesting a quotation, making a reservation, or using any of our transportation services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.
Miami Elite Transfers provides premium chauffeured transportation services throughout South Florida, including Miami-Dade, Broward, and Palm Beach Counties, as well as long-distance private transportation to destinations across the State of Florida.
These Terms apply to all reservations made directly with Miami Elite Transfers through our website, telephone, email, SMS, corporate account, hotel concierge, travel advisor, or any other authorized booking channel.
By making a reservation with Miami Elite Transfers, you represent and warrant that:
If you do not agree with these Terms, you should not use our services.
Miami Elite Transfers is a luxury chauffeur service specializing in:
Service is available by advance reservation and subject to vehicle availability, operational requirements, and chauffeur scheduling.
For purposes of these Terms:
Booking means a confirmed reservation accepted by Miami Elite Transfers.
Client means the individual or entity responsible for making and paying for the reservation.
Passenger means every individual traveling in the reserved vehicle.
Chauffeur means the professional driver assigned by Miami Elite Transfers.
Vehicle means the luxury vehicle designated to perform the reserved transportation service.
Scheduled Pickup Time means the pickup time shown on the booking confirmation.
Actual Flight Arrival Time means the official landing time published by the airline.
Services means all transportation services provided by Miami Elite Transfers.
Reservations may be requested through our official booking channels.
A reservation is not considered confirmed until:
Availability is not guaranteed until confirmation has been issued.
The Client is solely responsible for ensuring that all reservation information is accurate, including but not limited to:
Miami Elite Transfers shall not be responsible for delays, additional charges, or service interruptions resulting from inaccurate or incomplete information supplied by the Client.
Upon confirmation, the Client will receive a confirmation email or written communication containing the reservation details.
The Client must carefully review the confirmation immediately upon receipt.
Any discrepancy must be reported as soon as possible.
Failure to notify Miami Elite Transfers of errors prior to the scheduled service may result in additional charges or service limitations.
All quotations are based upon the itinerary provided at the time of booking.
Unless otherwise specified, quoted prices include:
Additional charges may apply for:
Miami Elite Transfers reserves the right to revise pricing if the original itinerary is materially modified.
Payment may be required in advance to secure a reservation.
We accept major credit cards and other approved payment methods displayed during the booking process.
Corporate clients with approved billing privileges shall be invoiced in accordance with their corporate agreement.
Reservations remain subject to successful payment authorization.
If payment authorization cannot be completed, Miami Elite Transfers reserves the right to cancel the reservation without liability.
By providing payment information, the Client authorizes Miami Elite Transfers to charge the payment method on file for:
The Client agrees not to initiate a chargeback without first providing Miami Elite Transfers a reasonable opportunity to investigate and resolve any billing dispute.
Requests to modify a confirmed reservation should be submitted as early as possible.
Changes are subject to vehicle availability, chauffeur availability, operational scheduling, and revised pricing.
Certain modifications, including changes to the vehicle category, pickup location, destination, or service date, may require cancellation of the original reservation and creation of a new booking.
Miami Elite Transfers cannot guarantee that requested modifications can be accommodated after confirmation.
Miami Elite Transfers is committed to providing a seamless, reliable, and stress-free airport arrival experience.
For all airport reservations, our chauffeurs utilize real-time flight monitoring technology to track the status of your flight. Your pickup schedule will automatically adjust based on the actual arrival time of your flight. Clients are not required to notify us of standard airline delays.
To ensure efficient communication, passengers are requested to turn on their mobile phones immediately after landing.
The chauffeur's contact information will be provided before your scheduled service whenever possible.
Meet & Greet service is included with airport arrivals unless otherwise specified in your reservation.
For domestic arrivals, your chauffeur will meet you in the designated baggage claim area with a personalized name sign.
For international arrivals, your chauffeur will meet you in the public arrivals hall immediately outside Customs after you have completed immigration and baggage claim.
If the designated meeting location changes due to airport operations or security requirements, your chauffeur will contact you using the telephone number provided during booking.
Passengers should remain reachable until they have met their chauffeur.
Miami Elite Transfers monitors all scheduled commercial airline arrivals using industry flight tracking systems.
Flight monitoring is provided solely for reservations that include accurate airline information, including:
The Company cannot monitor private aviation, charter flights, or commercial flights when incorrect or incomplete flight information has been provided.
Clients remain responsible for ensuring all flight information is accurate before the scheduled service.
Complimentary waiting time begins from the actual landing time of the aircraft for airport arrivals.
Unless otherwise confirmed in writing, the following waiting periods apply:
Domestic Arrivals
International Arrivals
This waiting period is intended to allow sufficient time for deplaning, immigration procedures, baggage claim, customs processing, and exiting the airport terminal.
For pickups at residences, hotels, offices, cruise terminals, restaurants, and all other non-airport locations, fifteen (15) minutes of complimentary waiting time is included from the scheduled pickup time.
Waiting time exceeding the complimentary allowance will be billed at the applicable hourly rate in increments determined by Miami Elite Transfers, subject to vehicle and chauffeur availability.
Miami Elite Transfers understands that unforeseen travel delays may occur.
While every reasonable effort will be made to accommodate delayed passengers, service adjustments remain subject to chauffeur availability, scheduling limitations, airport regulations, and operational requirements.
Significant delays caused by customs inspections, immigration processing, baggage issues, medical emergencies, or other circumstances beyond the Company's control may result in additional waiting charges.
If a passenger anticipates substantial delays after landing, they should contact Miami Elite Transfers as soon as reasonably possible.
Passengers are responsible for:
Failure to maintain communication may affect our ability to complete the service.
A reservation will be considered a No-Show if any of the following occurs:
In the event of a No-Show, the reservation will be considered completed, and the full amount of the reservation may be charged.
Additional transportation requested after a No-Show shall constitute a new reservation and will be subject to vehicle availability and current pricing.
Unless otherwise stated in writing, cancellations received at least twenty-four (24) hours before the scheduled pickup time will receive a full refund.
Reservations cancelled less than twenty-four (24) hours before the scheduled pickup time may be charged the full reservation amount.
Holiday reservations, special events, hourly bookings, multiple-vehicle reservations, and customized transportation services may be subject to different cancellation requirements, which will be communicated at the time of booking.
Refund requests must be submitted in writing to Miami Elite Transfers within seven (7) calendar days following the scheduled service date.
Each request will be reviewed based on:
Approved refunds will be processed using the original payment method whenever reasonably possible.
Processing times may vary depending on the payment provider and financial institution.
Refunds will not be issued for No-Shows, services interrupted due to passenger misconduct, inaccurate reservation information supplied by the Client, or circumstances outside the reasonable control of Miami Elite Transfers as described in these Terms.
Hourly chauffeur service is available with a minimum booking requirement, as specified at the time of reservation.
The reserved vehicle and chauffeur remain exclusively assigned to the Client for the duration of the reservation period.
Time begins at the scheduled pickup time and concludes at the end of the reserved service period.
Additional time requested during the service is subject to chauffeur availability and will be billed at the applicable hourly rate or prorated rate established by Miami Elite Transfers.
Unused reserved hours are non-refundable.
Miami Elite Transfers provides transportation services to and from PortMiami, Port Everglades, and other cruise terminals throughout South Florida.
Passengers are responsible for providing accurate cruise information, including:
Miami Elite Transfers is not responsible for delays caused by customs inspections, cruise disembarkation procedures, port security, or terminal operations.
Additional waiting charges may apply when delays exceed the complimentary waiting period.
Long-distance transportation services are provided by advance reservation only.
Quoted prices are based on the confirmed itinerary.
Additional destinations, unscheduled stops, route deviations, or itinerary changes requested after departure may result in additional charges.
Miami Elite Transfers reserves the right to decline itinerary modifications that cannot reasonably be accommodated.
Passengers are expected to conduct themselves respectfully throughout the service.
For the safety and comfort of everyone, passengers agree to:
Miami Elite Transfers reserves the right to terminate any service immediately if passenger conduct threatens the safety of the chauffeur, passengers, vehicle, or the public.
No refunds will be issued for services terminated due to passenger misconduct.
Child safety seats are available upon request for an additional fee of $20.00 per seat, subject to availability.
The Client is responsible for providing the age of each child requiring a safety seat at the time of booking to ensure the appropriate seat is reserved.
Failure to request a child safety seat in advance may prevent Miami Elite Transfers from providing one.
Parents and legal guardians remain solely responsible for ensuring that each child is properly secured before the vehicle begins travel.
Miami Elite Transfers reserves the right to refuse transportation if applicable child restraint laws cannot be satisfied safely.
Clients are responsible for selecting a vehicle that accommodates both the number of passengers and the amount of luggage being transported.
Excessive luggage, oversized items, bicycles, golf clubs, surfboards, wheelchairs, or other specialty items should be disclosed during booking.
Miami Elite Transfers reserves the right to assign a larger vehicle or assess additional charges if the luggage exceeds the capacity of the reserved vehicle.
For safety reasons, luggage may not obstruct passenger seating, windows, or emergency exits.
Pets are welcome when disclosed at the time of booking.
For the safety and comfort of all passengers, pets should travel in an appropriate carrier or harness whenever practical.
Service animals assisting individuals with disabilities will be accommodated in accordance with applicable law.
The Client is responsible for any cleaning or damage resulting from transporting pets.
Smoking, vaping, or the use of electronic cigarettes is strictly prohibited inside all Miami Elite Transfers vehicles.
Failure to comply with this policy may result in immediate termination of the service without refund and may also result in additional cleaning charges.
Alcoholic beverages may be consumed only when permitted under applicable federal, state, and local laws and only with prior approval from Miami Elite Transfers.
Passengers are solely responsible for complying with all applicable alcohol laws.
Illegal substances and controlled substances prohibited by law are strictly forbidden inside all vehicles.
Miami Elite Transfers reserves the right to terminate service immediately if unlawful activity occurs.
The Client accepts full financial responsibility for any damage caused to the vehicle by any passenger during the service.
Miami Elite Transfers reserves the right to recover the cost of repairing or replacing damaged property, restoring the vehicle to its original condition, and compensating for any loss of service resulting from the damage.
Additional cleaning fees may be charged when extraordinary cleaning is required due to, including but not limited to:
Cleaning and damage charges will be assessed based on the extent of the damage and the actual cost incurred by Miami Elite Transfers.
Miami Elite Transfers is not responsible for personal belongings left inside any vehicle.
Items recovered by our chauffeurs will be retained for up to fifteen (15) calendar days when reasonably possible.
Clients are responsible for all shipping, delivery, handling, or retrieval costs associated with returning recovered property.
Any unclaimed items remaining after fifteen (15) days may be discarded, donated, or otherwise disposed of at the Company's discretion.
Miami Elite Transfers strives to provide the vehicle category reserved by the Client. However, vehicle availability may be affected by operational requirements, mechanical issues, weather conditions, or circumstances beyond our reasonable control.
If the reserved vehicle becomes unavailable, Miami Elite Transfers reserves the right to substitute it with a vehicle of equal or greater category at no additional cost to the Client.
Vehicle substitutions shall not constitute a breach of these Terms and shall not entitle the Client to a refund or compensation.
Although every vehicle in our fleet is professionally maintained and inspected, unforeseen mechanical failures may occasionally occur.
In the event of a mechanical breakdown or other unexpected operational issue, Miami Elite Transfers will make every reasonable effort to provide a replacement vehicle as quickly as possible.
If a replacement vehicle cannot reasonably be provided, the Company's liability shall be limited to a refund of the unused portion of the transportation service.
Miami Elite Transfers shall not be responsible for indirect damages, missed flights, missed cruises, missed business meetings, hotel expenses, airline penalties, lost reservations, or other consequential losses arising from mechanical failure or circumstances beyond our reasonable control.
Miami Elite Transfers shall not be liable for delays, cancellations, interruptions, or failure to perform its obligations when such events result from circumstances beyond its reasonable control.
Force Majeure events include, but are not limited to:
Where reasonably possible, Miami Elite Transfers will work with the Client to reschedule the service or provide an alternative transportation solution.
To the fullest extent permitted by applicable law, Miami Elite Transfers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to the use of its services.
This limitation includes, without limitation:
The maximum liability of Miami Elite Transfers for any claim arising from a reservation shall not exceed the total amount paid by the Client for the specific transportation service giving rise to the claim.
Nothing in these Terms shall limit liability where such limitation is prohibited by applicable law.
All content displayed on the Miami Elite Transfers website, including text, logos, graphics, photographs, videos, icons, trademarks, service marks, page layouts, and other materials, is the exclusive property of Miami Elite Transfers or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, republished, transmitted, displayed, or used for commercial purposes without prior written authorization.
Unauthorized use of the website or its content may result in legal action.
Your use of our website and services is also governed by our Privacy Policy.
By submitting personal information through our website, telephone, email, SMS, or other communication channels, you consent to the collection, storage, processing, and use of your information for the purpose of providing transportation services, customer support, reservation management, billing, fraud prevention, and communications related to your reservation.
Marketing communications will only be sent in accordance with applicable law and your communication preferences.
By providing your email address and mobile telephone number, you consent to receive communications from Miami Elite Transfers regarding your reservation.
These communications may include:
Standard messaging and data rates may apply.
These Terms and any dispute arising out of or relating to the services provided by Miami Elite Transfers shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.
The parties agree to make a good-faith effort to resolve any dispute through informal discussions before initiating legal proceedings.
If a dispute cannot be resolved informally, it shall be resolved in accordance with the applicable laws and procedural rules of the State of Florida.
Nothing contained herein shall prevent Miami Elite Transfers from seeking immediate equitable or injunctive relief where appropriate.
If any provision of these Terms is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
Failure by Miami Elite Transfers to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
These Terms & Conditions, together with any reservation confirmation, written quotation, Privacy Policy, and any additional written agreements expressly incorporated by reference, constitute the entire agreement between the Client and Miami Elite Transfers regarding the transportation services provided.
They supersede all prior discussions, communications, proposals, representations, or agreements relating to the same subject matter.
Miami Elite Transfers reserves the right to modify these Terms & Conditions at any time.
Updated versions will become effective immediately upon publication on our official website unless otherwise stated.
Clients are encouraged to review these Terms periodically.
Miami Elite Transfers
Luxury Chauffeur & Executive Transportation
Miami-Dade • Broward • Palm Beach
Email: [email protected]
Website: www.miamielitetransfers.com
By making a reservation with Miami Elite Transfers, the Client acknowledges that they have read, understood, and agreed to these Terms & Conditions in their entirety.